Course: IHM1213 Food and Beverage Service and Operations (2/2020), Topic: Lesson 1 Introduction to Food and Beverage Industry

Topic outline

Lesson 1 Introduction to Food and Beverage Industry
Scope:
Food and Beverage Service
Attributes of Food and Beverage Staff
First Impression
Moment of Truth
Grooming / Hygiene Standard
Objectives:
By the end of the session, the student will be able to:
Describe Food and Beverage Service
Describe attributes of food and beverage Staff
Analyze the importance of first impression
Analyze the importance of moment of truth
Describe proper grooming / hygiene standard
Activity:
Reading of articles
Videos
Comprehension Check
- Activity 1 - In relation to Food and Beverage, what does the initials F and B mean to you? Assignment
  
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  Write a 200-word essay of how the initials you gave is related to Food and Beverage.
  Write your answers to the space provided.
  Submit through learn.dusit.com.
- Food and Beverage Service Page
  
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- Attributes of Food and Beverage Staff Page
  
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- Restaurant First Impressions are Lasting Ones Page
  
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- What Are the Moments of Truth in Your Restaurant? Page
- Importance of Proper Grooming and Hygiene in Food and Beverage Service Page
- Lesson 1 Introduction to Food and Beverage File
  
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- Comprehension Check I (Introduction to Food and Beverage Industry) Quiz
  
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  Let's check your comprehension for this lesson.

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