Clean and maintain industrial work area and equipment
This course describes the skills and knowledge required to clean and maintain industrial work areas and equipment within a housekeeping context.
Clean and Prepare Rooms for In-coming Guests
The 'Moment of Truth' is the term used to describe that instant when a guest first enters their guestroom. This is when first impressions last! Your guests will likely spend a significant amount of time in their room, resting and recuperating and as such, it is one of the most important aspects of the guest experience.
Clean public areas, facilities and equipment
This course describes the skills and knowledge required to clean public areas, facilities and equipment, including nominated external areas.
Provide a lost and found facility
This course introduces the skills and knowledge required to manage lost property in an accommodation facility.
Provide housekeeping services to guests
This unit deals with skills and knowledge required to provide a range of general housekeeping services to guests that could arise during their stay at an accommodation establishment.
Provide valet services to guests
This course describes the skills and knowledge required to provide valet services to guests within an accommodation establishment.